IT Help Desk

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IT Help Desk

Having access to a quality IT help desk service can make all the difference for a small business. Companies with small IT departments can find themselves overwhelmed as the number of staff and customers grows. An overwhelmed IT help desk means frustrated staff, angry customers, and exhausted IT technicians—none of which is nay good for a company trying to both operate efficiently and continue to grow. Working a with a third party managed IT services provider can give you access to robust help desk services performed by expert technicians. Even better—it can save your company both money and time.

What are IT Help Desk Services?

IT Help Desk services refer to the direct help staff and customers receive from technical support professional when they are experiencing an issue with software or hardware. Small businesses that have limited resources for in-house IT often struggle to have quality IT help desk coverage for their entire company. Partnering with an IT services provider solves this problem. By working with professionals who have direct experience alleviating the technology problems of smaller companies, a business can have full coverage for IT issues and get fast help whenever they need it.

IT Help Desk services refer to the direct help staff and customers receive from technical support professional when they are experiencing an issue with software or hardware. Small businesses that have limited resources for in-house IT often struggle to have quality IT help desk coverage for their entire company. Partnering with an IT services provider solves this problem. By working with professionals who have direct experience alleviating the technology problems of smaller companies, a business can have full coverage for IT issues and get fast help whenever they need it.

Benefits of FullScope IT's Help Desk

  • Full Time Support from Expert Help Desk Technicians
  • Availability to You and Your Staff for Either Hardware or Software Issues
  • Assistance with Cybersecurity Needs and Protections
  • Assistance with Microsoft 365 and Office 365 Appliacations
  • Help with All Backup and Disaster Recovery Procedures to Protect Your Data

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our value proposition is simple

we deliver excellent it service

We diligently monitor and proactively maintain all your devices, servers and network to ensure your business stays up and running.

security services

Keep malicious viruses, malware and ransomware at bay by proactively securing your network, servers and computers.

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security services
managed services
managed it services

24/7 monitoring and maintenance of your IT infrastructure resolves potential issues before they impact your business. Our highly-trained technicians are on-call day and night to assist you.

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voip

Free up your staff from traditional handsets, PBX and fax machines. Enjoy free, unlimited long-distance calling, toll-free numbers, and access to advanced applications such as web conferencing, faxing and visual voicemail.

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voip services
business continuity services
business continuity

Downtime means lost revenue. Our clients experience 99.9% uptime. Stay ahead of potential disasters with our team, tools and processes in place for a quick recovery.

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cloud services
cloud services

Access your critical data anytime, anywhere, from any device. Maximize your efficiency with on-demand availability of your computer system resources without direct active management by the user.

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arizona

890 W. Elliot Rd, Suite 102
Gilbert, AZ 85233

(480) 605-1691

maryland

839 Bestgate Road, Suite 400
Annapolis, MD 21401

(855) 385-5726

new york

1252 Saratoga Rd.
Ballston Spa, NY 12020

(518) 584-5350

virginia

600 Interstate Business Park, Suite H
Fredericksburg, VA 22405

(855) 385-5726

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