Picture this scene: Your grandmother calls her neighbor by dialing a rotary phone on the wall of a 1960s kitchen in order to talk about the delicious recipe for pot roast she prepared for her family the night before. Now imagine the look on her face if she could peer into the future and see her granddaughter commanding Siri to send a business associate in Japan the architect’s rendering of a new high-end restaurant that her firm is about to build in downtown Tokyo—and she does it while sitting in her car. To describe that grandmother’s expression as one of astonishment would be an understatement.
One cannot overstate the gigantic leap in technology from rotary phone to smart phone illustrated by this scenario. And that leap is largely made possible by VoIP.
What Is VoIP?
Like so many technical terms today, VoIP is an abbreviation. It stands for “Voice over Internet Protocol”—which is just a fancy way of saying telephone service that uses the public internet rather than old-fashioned copper wires to connect two communication devices. Yet it is so much more than that.
First and foremost, it isn’t just about voice. Unlike traditional analog switched telephone networks (also known as plain old telephone service, or “POTS”), a VoIP network can not only deliver voice communications but also transmit text messages, faxes, documents, photos, video, and even conferenced multimedia sessions, allowing for simultaneous, bi-directional visual and audio connections via broadband networks.
And unlike traditional office PBX systems, VoIP does not require that a business spend a small fortune installing costly wiring and hardware throughout the building. Rather, the voice-over-internet protocols can be implemented digitally on existing phones, software, mobile applications, and web pages.
Why Your Business Needs VoIP
Let us count the ways—starting with the most obvious one: it will save your organization money. Monthly phone bills can be dramatically reduced, thanks to the bandwidth efficiency that internet protocols provide. And because both voice and data communications travel across a single digital network with VoIP, a company’s infrastructure expenses are likewise reduced. The price for office extensions on VoIP systems is also lower than that of traditional PBX networks.
Businesses also benefit from VoIP in that many different types of communication needs can be combined and simplified into a single, unified service, where phone calls, faxes, voice mail, email, data sharing, and web conferences can all be delivered via different types of devices, from cell phones to tablets to desktop computers and more.
FullScope IT has been delivering state-of-the-art hosted VoIP solutions to its customers for years. Because our hosted VoIP service is cloud-based, it does not require bulky, expensive hardware to set up, installation is quick, and your business is able to seamlessly integrate multiple users and locations.
Boasting a wealth of enterprise-class features, our VoIP solutions will save you time and money, let you scale freely, and keep your employees connected anywhere. Best of all, your business will have the support of our entire team of VoIP experts at your beck and call to make sure they stay connected! Key features include:
- Voicemail to text/email
- Personal assistant
- Hunt groups
- Company directory
- Custom on-hold music
- Time-of-day routes
- Do not disturb
- Custom caller ID
The FullScope IT VoIP Advantage
- Simple phones with advanced, reliable phone service
- Crystal-clear HD voice communications
- Seamless phone-to-PC integration
- 150+ voice and data features
- In-depth call insights
- 24/7/365 support
our value proposition is simple
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