Answer: 
FullScope IT, Inc. was founded in January 2003 to serve the Annapolis, Baltimore and Washington areas growing need for IT Service and Support amongst small and medium sized businesses. The FullScope Team consists of extremely talented IT Professionals with at least 10 years of industry experience and an extensive network of trusted consultants. We have Subject Matter Experts (SMEs) ready to design, implement, and maintain even your most challenging requirements!

Answer: 
An army of one can’t provide the ‘fullscope’ of IT Services necessary to run a business. Our clients appreciate the fact that we can support everything from servers to mobile devices and networks to VoIP phone systems! We support such a diverse bunch of clients that we have experienced a large percentage of things that can go wrong and we apply techniques to prevent them from reoccurring. With FullScope IT, you will have an army of experts at your service!

Answer: 
Yes. We will schedule all of your upgrades and maintenance after hours to eliminate unnecessary downtime that costs you money.

Answer: 
No. You will always work directly with your dedicated FullScope IT Manager.

Answer: 
We are proud to offer our Flat-Rate IT Support structure and our clients really appreciate not worrying about the next ‘surprise’ invoice! Our pricing is based on your specific environment, including the numbers of servers, workstations, locations, etc. We can provide an estimate upon your request, but our final pricing will be determined after we conduct our initial inventory and analysis of your infrastructure.

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FullScopeIT has partnered with both local and national broadband providers that we believe provide the most reliable broadband solutions for small businesses. Your FullScopeIT service technician can provide you with assistance with getting broadband service.

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Absolutely. Your dedicated FullScope IT Manager will work closely with your company to not only support your current environment, but to assist you with IT Strategy and Budgeting for the future!

Answer: 
No. Our goal is to standardize, stabilize, and secure your IT Infrastructure so that it becomes transparent to your daily operations! Though we will come to your office for meetings and onsite support, we will operate remotely most of the time.